Common questions.

Munshi is one online platform that runs the back office of four kinds of Pakistani businesses: property dealerships, goods transport offices, installment-sale stores, and pharmacies. Pick your trade, and the matching module activates with everything you need to run it — customers, ledger, payments, reports.

Generic apps make you bend your business to their workflow. Munshi ships with the workflows your trade already uses — bilty for transport, file installments for estate, CNIC + guarantor for installments, batch + expiry for medical. No more square-peg software.

Yes. Every business has its own isolated workspace. PII like CNIC scans is encrypted at rest, MFA is mandatory for owner accounts, and we keep an immutable audit log of every sensitive change. Daily backups, point-in-time recovery, and yearly third-party security audits.

Always. Standard CSV, Excel, and PDF exports for everything — customers, ledger, invoices, payments, audit logs. You own your data, full stop.

Free during the early access period. Paid plans will be announced later, with pricing per module so you only pay for what you use. Early access users will be grandfathered into preferred pricing for life.

Absolutely. Add multiple modules to one account — for example, run a property dealership and an installment-sale appliance store from the same Munshi workspace, with separate ledgers but a single dashboard.

Yes — phone and WhatsApp support in Urdu and English. The product itself launches in English, with Urdu (RTL) coming in a later release.

Munshi works in any modern browser on phone, tablet, and laptop today. Native iOS / Android apps for collectors, drivers, and agents are on the roadmap once the web experience is mature.